Vacancies.
Vacancy- Flutter Developer
As a Flutter Developer, you will be at the forefront of mobile app development, working with the Flutter framework to create cross-platform visually appealing and highly functional applications.
Your responsibilities will include:
* Design and deploy cutting-edge software solutions using the Flutter framework and Dart language.
* Collaborate with teams to translate project requirements into user-friendly and scalable mobile app features.
* Implement user interface components by adhering to industry best practices and Flutter/Dart guidelines.
* Conduct code reviews for team members' commits as part of our CI/CD pipeline, ensuring code quality and adherence to coding standards.
* Work closely with product managers and engineering leads to align development efforts with business objectives and project goals.
* Stay updated on Flutter and Dart advancements and continuously improve your skills to contribute to the success of our projects.
Preferred Competencies:
* Bachelor's degree in computer science or a related field, or equivalent work experience.
* Proven expertise in mobile app development within the Flutter ecosystem.
* Experience in iOS or Android development.
* Proficient in version control systems (e.g., Git,) and Git Flow, with a strong understanding of code versioning best practices.
* Excellent communication skills in English, both written and spoken.
Bonus Skills:
* Experience with automated testing and continuous integration/ deployment (CI/CD) pipelines in CodeMagic
Salary
Based on Experience
TO APPLY: Send CV with a cover letter to info@ninosglobaltech.com
Vacancy- Flutter Developer As a Flutter Developer, you will be at the forefront of mobile app development, working with the Flutter framework to create cross-platform visually appealing and highly fun...
Role Title: Customer Support Analyst
Salary: £32,500
Location - Hybrid / Bedfordshire
Role Summary:
The Customer Support Analyst will serve as the first point of contact for customer enquiries and play a vital role in ensuring a seamless experience for users of Niños Tech systems. The role is responsible for onboarding new clients, responding to support requests, and resolving customer issues promptly and professionally, while upholding the highest standards of service delivery.
This role combines technical knowledge with exceptional customer service. The successful candidate will work closely with internal teams including product, development, and operations to ensure all customer issues are logged, investigated, and resolved within agreed timelines. A key part of the role involves translating complex technical concepts into simple, user-friendly language to assist clients with varying levels of technical proficiency.
The Customer Support Analyst will also contribute to maintaining documentation, improving support processes, and driving customer satisfaction through proactive communication and problem-solving.
Key Responsibilities:
•Act as the primary point of contact for customer enquiries via email, phone, and chat, providing timely and effective support.
•Guide and onboard new customers onto Niños Tech systems, ensuring a smooth and supportive start to their user journey.
•Troubleshoot customer issues and escalate complex problems to relevant internal teams where necessary.
•Accurately log, track, and manage customer support tickets through to resolution, maintaining clear communication throughout.
•Collaborate with cross-functional teams to ensure customer feedback is communicated and improvements are implemented.
•Maintain and update support documentation, FAQs, and knowledge base articles.
•Identify trends in customer issues to help improve products, processes, or training materials.
•Monitor service level agreements (SLAs) and ensure timely follow-up on all open tickets.
•Support training and awareness sessions for clients where needed.
•Uphold a positive and empathetic attitude toward customers, ensuring satisfaction and loyalty.
Skills & Experience Required:
•Proven experience in a customer support, helpdesk, or client-facing technical role.
•Strong understanding of technology and an ability to explain technical systems to non-technical users.
•Excellent communication and interpersonal skills with a customer-first mindset.
•Organised and detail-oriented, with strong problem-solving abilities.
•Experience using ticketing systems and CRM tools such as Zendesk, Freshdesk, or HubSpot.
•Ability to multitask, prioritise work, and manage time effectively in a fast-paced environment.
•A collaborative team player who can work effectively across departments.
•Enthusiastic about learning new technologies and continuously improving the customer experience.
•Ideally educated to degree level or with equivalent professional experience.
TO APPLY: Send CV and Cover letter to info@ninosglobaltech.com
Role Title: Customer Support Analyst Salary: £32,500 Location – Hybrid / Bedfordshire Role Summary: The Customer Support Analyst will serve as the first point of contact for customer enquiries ...
Role Title: Project Analyst
Salary: £32,500
Location - Hybrid / Bedfordshire
Role Summary:
The Project Analyst will play a pivotal role in coordinating and supporting the delivery of multiple complex technology projects, ensuring they are executed effectively and in alignment with broader business objectives. This position sits at the heart of project delivery and requires a proactive, organised, and detail-oriented individual who can bridge the gap between technical delivery teams and business stakeholders.
Working closely with Project Managers, Product Owners, Developers, and other stakeholders, the Project Analyst will apply strong analytical capabilities to interpret project data, identify emerging trends, and deliver actionable insights to drive decision-making and optimise project performance.
The successful candidate will contribute to project planning, risk management, issue resolution, and change control processes. They will monitor progress against key milestones and KPIs, maintain accurate project documentation, and produce high-quality reports and dashboards to keep stakeholders informed throughout the project lifecycle.
This is a dynamic role suited to someone who thrives in a fast-paced environment, is comfortable managing competing priorities, and is committed to continuous improvement and delivery excellence.
Key Responsibilities:
•Assist in the coordination and tracking of multiple concurrent technology projects from initiation through to delivery.
•Analyse project performance data, identify trends or issues, and provide recommendations for corrective action.
•Support the creation and maintenance of project plans, timelines, resource allocations, and budgets.
•Identify and proactively manage project risks, issues, and dependencies.
•Work with cross-functional teams to remove delivery blockers and ensure smooth execution.
•Prepare and present clear, concise reports, dashboards, and updates for stakeholders at various levels.
•Maintain project documentation, ensuring it is up-to-date and easily accessible.
•Facilitate project meetings and workshops, capturing minutes and tracking follow-up actions.
•Ensure project governance processes are followed and support project audits or reviews.
•Contribute to continuous improvement initiatives and best practices in project delivery.
Skills & Experience Required:
•Strong analytical and problem-solving skills with the ability to interpret and visualise complex data.
•Solid understanding of project management methodologies (e.g. Agile, Waterfall, or hybrid approaches).
•Excellent organisational skills with the ability to manage multiple priorities and deadlines.
•Strong communication skills, both written and verbal, with the ability to engage and influence stakeholders.
•Proficiency in project management tools such as Microsoft Project, JIRA, Confluence, or similar.
•Attention to detail and a proactive approach to identifying and resolving issues.
•Ideally educated to degree level in a relevant discipline or with equivalent practical experience.
TO APPLY: Send CV and Cover letter to info@ninosglobaltech.com
Role Title: Project Analyst Salary: £32,500 Location – Hybrid / Bedfordshire Role Summary: The Project Analyst will play a pivotal role in coordinating and supporting the delivery of multiple c...